Consumer insights
Cuspidor CI™ @ Martins Hill
Martins Hill
We value genuine honest feedback
EXAMPLE ONLY
These are sample questions with alternate response scales
Q1.How would you rate your experience today?
1- Very Poor
2
3
4
5- Very Good
Q2.How would you rate your experience today?
1 - Very poor
2 - Poor
3 - OK
4 - Great
5- Exceptional
Q3.How did your experience today compare to your expectations?
1- Poor
2
3
4
5- Exceptional
Q4.Overall, how satisfied were you with our service today?
1- Very unsatisfied
2
3
4
5- Very satisfied
Q5.Did we meet your expectations today?
1- Did not meet expectations
2
3 - Met Expectations
4
5- Exceeded expectations
Q6.Based upon your experience today,
how likely is it you would recommend us to a friend?
0 - not at all likely
1
2
4
5 - neutral
6
7
8
9
10- extremely likely
Q7.How would you rate your experience today?
1- Poor
2
3
4
5- Exceptional
Q8.Overall, how satisfied were you with our service today?
1- Very unsatisfied
2- Unsatisfied
3- Neutral
4- Satisfied
5- Very satisfied
Q9.Based upon your experience today,
how likely is it you would recommend us to a friend?
0- not at all likely
1
2
3
4
5- neutral
6
7
8
9
10- Extremely likely
Could you please just tell us a few details about you
Country - if not Australia
City - if not Australia
if Australia - Postcode
age
18-24
25-34
35-49
50-64
65+
gender
Male
Female
Non-binary
SUBMIT
Thankyou for providing feedback
Your information will not be shared with any other party and will only be used by Martins Hill to improve our experience for customers